Here at RDCS, we’re more than just an IT company. We are your partners in success, driven by a shared belief that when you succeed, we do too. Our mission is to deliver top-tier customer experiences that redefine industry standards.
At RDCS, we are anchored by a set of core values that prioritize the client above all else.
We take charge of any tech obstacles you encounter, providing effective solutions while saving you time and reducing stress.
We respect your expertise and speak in terms you can understand. We cut through the tech jargon to deliver clear, comprehensible answers.
This commitment is evident in our enduring client relationships, underscoring our dedication to excellence.
Your time is valuable to us. We strive to answer live calls and respond to emails within half an hour. Urgent issues receive immediate attention, eliminating unnecessary delays.
As our valued client, you’ll benefit from scheduled business reviews. We discuss your cybersecurity status and plot your tech journey, ensuring your IT strategy aligns with your unique business needs.
Since our inception in 2003, we’ve prioritized delivering the right solutions for every business we work with. Over time, we’ve earned a solid reputation for quality services, cost-effective solutions, and a business-focused approach. We strive to be your trusted IT allies, providing clear, understandable communication.
Our belief is simple: IT should boost efficiency and productivity for all businesses. Given the chance, we’re dedicated to making IT work for you, offering realistic, customized strategies to fulfill your specific needs.
Having been involved in the IT industry since the late 90s, I’ve had the opportunity to work with leading companies such as Presentation Services, EDS, and Select Medical. One important lesson has become very clear throughout my journey: establishing a strong connection between IT Service and its customers is essential. Unfortunately, our industry has often been plagued by excessive tech jargon and a lack of customer focus.
We provide invaluable services to our customers, and delivering an exceptional customer experience is crucial to that service. Without it, the trust of our customers could quickly diminish. Leading a company that places equal emphasis on the customer experience and the technical and cybersecurity aspects of our services brings me great satisfaction. Our clients appreciate our approach, and we are eager to work with new clients, guiding them in technology and propelling their businesses to new heights.
We get it – delegating your IT to an external party can be difficult. To ease this process, we provide a complimentary consultation to help you delve deeper into our offerings and how they might benefit your business.
If you’re ready to make the switch, our skilled team will work with you to create a plan that aligns with your business. Feel free to CONTACT US now.
Premier IT Support for Businesses in Pennsylvania. Unlike other network support firms in PA that keep you waiting, RDCS prioritizes your business needs. Our exceptional customer service and distinctive collaborative approach set us apart. We offer proactive, custom-tailored network solutions aimed at reducing downtime and enhancing productivity.
© 2024 RDCS. We are an IT services company providing computer support in the York, Lancaster, Harrisburg, and Allentown PA areas.
