Reliable Managed IT Services
Your Five-Star Managed Service Provider Dedicated to Excellence

Managed IT Services, provided by a Managed Service Provider (MSP), involves the proactive upkeep of your organization’s IT infrastructure. Essential services include system monitoring, IT consulting, strategic planning, and prompt issue resolution.

Unlike the traditional “break/fix” IT approach, where you seek help only when a technology system fails, Managed IT support is more comprehensive and proactive. We typically install monitoring software on your network to constantly check the health of all your technical assets. This ensures that your computers, servers, and network are always updated with the latest patches, operating system updates, and cybersecurity. With 24/7 monitoring, any potential issues are detected and resolved promptly based on your preferred response time. Managed IT Services provide a more proactive, thorough, and reliable IT solution for your business.

If your current provider anticipates and resolves IT issues before they become problems, offers a predictable pricing model, and provides regular system maintenance, they are likely providing Managed IT Services.

Managed IT Services offer numerous advantages over the traditional Break/Fix model. They provide proactive support, ensuring potential issues are identified and resolved before they cause downtime. This model also offers predictable monthly costs, eliminating unexpected IT expenses. Additionally, Managed IT Services provide continuous system updates, expert IT support round the clock, and scalable solutions tailored to your business growth.

Opting for a technician who charges an hourly fee to address a technical issue, upgrade your systems, or manage a project may seem straightforward. However, this approach typically provides a one-off visit and a single-use solution. At RDCS, we believe in delivering more than just a temporary fix. We strive to provide continuous, proactive service that caters to your evolving IT needs. Our commitment is not limited to solving immediate problems but extends to preventing potential issues, ensuring system upgrades, and managing your projects efficiently. With us, you’re investing in a lasting partnership, not just a one-time service.

At RDCS, we ensure a seamless onboarding process within 30 days. This lets us fully understand your IT environment, identify key systems and personnel, and secure essential credentials. Our transition to Managed IT Services is designed for your convenience, and we want to ensure minimal disruption to your operations. With our professional, reassuring, and customer-centric approach, we’re more than a service provider; we’re your dedicated partner in navigating your IT needs with excellence and reliability.

Absolutely! Our team of IT experts can conduct a comprehensive audit of your existing IT services. We’ll assess your current IT infrastructure, systems, and processes to identify the services you’re currently using. This will enable us to recommend improvements and tailor our Managed IT Services to suit your specific needs.

Consider a switch to RDCS for your IT needs – it’s not only smart but also cost-saving and efficiency-boosting. We’ll handle all the nitty-gritty, right from chatting with your old provider to ensuring a smooth transition. We know change can feel like a big step, but our dedicated team is right beside you, ensuring everything runs without a hitch. Our mission? To supercharge your IT environment while delivering top-notch service that makes you feel confident in choosing us. We’re all about combining professionalism with a personal touch, and we’re dedicated to being there for you every step of the way.

Our prices are very competitive and will be more than some, and less than others. We’re all about transparent costs, proactive support, and strategic planning to prevent costly issues. Our friendly yet authoritative approach builds trust with our clients and is focused on professional excellence and customer satisfaction. With RDCS, you’re investing in smooth IT operations, letting you focus on what you do best.