Support: (717) 202-3587

Sales: (717) 844-5406

Book your expert consultation

RDCS Provides Reliable
IT Services in Pennsylvania

Maximize Your IT Investments with RDCS

At RDCS, we envision technology as a catalyst for your business growth. Our professional and customer-focused approach helps you optimize your IT investments. We understand that technology is not a one-size-fits-all solution, and we’re committed to providing you with tailored IT services that meet your specific needs. With RDCS, experience the transformative potential of advanced IT services, all delivered with prompt service, ongoing learning, and unwavering dedication.

A business review page showing a checkmark next to excellent.

Expert IT Services we offer

Managed IT Services

  • All-inclusive IT Support: We manage your complete business technology from email to security.
  • Efficient Vendor Management: We handle vendor relations for internet, phone, and more.
  • Established Excellence: Serving Pennsylvania’s SMBs since 2003, we exceed industry norms.
  • Customer Satisfaction & Growth: Our consistent growth and high satisfaction ratings reflect our commitment to quality.

Cybersecurity

  • Custom Security Audits: We provide tailored audits ensuring optimal, hassle-free security.
  • Robust Protection: From advanced authentication to recovery plans, we’ve got you covered.
  • Expert Guidance: We offer insightful advice on all cybersecurity matters.
  • Employee Training: Our comprehensive training fortifies your defense against cyber threats.

IT Support

  • Comprehensive Monitoring: We ensure seamless server, network, and hardware operations.
  • Proactive Solutions: Early identification of issues for uninterrupted service.
  • Smooth Installations: Flawless software and hardware setup and updates.
  • Effective Onboarding & Offboarding: Efficient onboarding and offboarding, prioritizing security and productivity.

VoIP for Business

  • High-Quality Calls: Experience superior, seamless communication with our VoIP systems.
  • Customer Service Excellence: Foster robust customer service and collaboration.
  • Cost-Saving Solution: High-quality calls at a fraction of traditional landline costs. Trust in our dedication to reliable and professional communication solutions.

Managed Cloud Services

  • Collaboration Boost: Enhance teamwork with our cloud services.
  • Secure & Accessible: Benefit from robust data security and remote access.
  • Cost-Saving & Scalable: Ideal for small businesses, reduce IT costs and enhance efficiency. Trust our dedication to excellence in cloud computing.

Business Continuity

  • Emergency Strategy: Our BCP guides your organization through emergencies.
  • Smooth Operations: Maintain operations during challenges with our BCP.
  • Trustworthy & Accessible: Regularly updated, our BCP fortifies business resilience. Your success is our mission, ensured by prompt service and continuous learning.

IT Projects & Planning

  • Strategic Alignment: Navigate IT projects with our expert guidance, ensuring alignment with your goals.
  • Confident Decisions: Gain invaluable insights for strategic technology decisions with our Virtual CIO sessions.
  • Reliable Leadership: Expert guidance in the absence of in-house IT leadership. Trust our dedication to excellence, demonstrated through prompt service and ongoing learning.

User Training

  • Award-Winning Training: Master business applications like Microsoft Office, SharePoint, and QuickBooks with RDCS.
  • Security Awareness: Equip employees to detect threats and apply best practices, safeguarding your business.
  • Professional & Reassuring: Trust our dedication to excellence – your success is our mission.

Co-Managed Services

  • Unique Blend: Experience co-managed IT services, a perfect fusion of internal and external IT expertise.
  • Maintain Control: Retain oversight of your IT infrastructure unlike traditional outsourcing models.
  • Leverage Expertise: Benefit from the resources and know-how of our dedicated external IT team.

Microsoft Office 365

  • Optimization: Maximize your Microsoft 365 environment with our professional consulting services.
  • Comprehensive Assistance: We help plan, deploy, and manage your Microsoft 365 setup effectively.
  • Technical Expertise: Trust our team to handle all technical aspects of utilizing Microsoft Office for your business needs.

Web Design Services

  • Expert Web Design: We create engaging, user-friendly websites that reflect your brand, ensuring a seamless and impressive digital presence.
  • Timely Delivery: Our dedicated team ensures prompt service, getting your website live when you need it.
  • Future-Ready Solutions: We stay updated with the latest trends to provide innovative, future-proof web design solutions.

Frequently Asked Questions

We cater to a diverse range of clients, from small businesses with just two employees to larger ones with over 50. Our services are tailored to support businesses across various industries.
At RDCS, we begin by conducting an in-depth assessment of your environment. We provide informed advice and make a customized plan for your business needs based on our findings.
We strive to onboard our clients within 30 days. This time frame allows us to thoroughly assess your environment, identify critical systems and staff members, and compile all necessary credentials for optimal support.

We understand the urgency of your IT needs and would be thrilled to offer our assistance. However, to maintain the professional and high-quality service we provide all our clients, we need to conduct an initial assessment first. This assessment allows us to fully understand your unique IT landscape and provide the most effective solutions.

We’re not fans of one-time fixes for one-off issues. Our goal is to deliver comprehensive IT solutions that address your needs today and anticipate those of tomorrow. That’s why we require an agreement in place – it acts as a shield to protect both parties and fosters a long-term, mutually beneficial relationship.

Absolutely! We conduct quarterly business reviews to keep you updated on our services and to gather feedback. This practice is highly appreciated by our clients and helps us maintain excellent service delivery.
If RDCS proves to be the right fit as your new IT provider, we will facilitate the transition from your current provider. This process usually involves us reaching out to them and coordinating the transition.

Wondering whether Managed IT Services could be the perfect fit for your business?

We get it – delegating your IT to an external party can be difficult. To ease this process, we provide a complimentary consultation to help you delve deeper into our offerings and how they might benefit your business.

If you’re ready to make the switch, our skilled team will work with you to create a plan that aligns with your business. Feel free to CONTACT US now.